PDF Ebook Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
PDF Ebook Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
PDF Ebook Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
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Listening Length: 5 hours
Program Type: Audiobook
Version: Unabridged
Publisher: Zondervan
Audible.com Release Date: March 5, 2019
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Horst Schulze is a hospitality guru. He co-founded the Ritz-Carlton. He came up with their famous credo ("We are ladies and gentlemen serving ladies and gentlemen.") when he was a teenager. It was the title of an essay he wrote when he was a teenager. That's the beginning of a journey that put Schulze into the position of co-founding one of the most recognizable brands in not only the hotel/hospitality industry - but all industries. Schulze understood what it took to become an iconic brand, and he shares his strategies and tactics with us in this excellent book. There's plenty of great insights on how to create a culture that has a relentless focus on the customer. If customer service and experience is important to you - and I know it is - then don't waste another moment reading this review. Buy the book.
Long ago, Voltaire observed: “The best is the enemy of the good." More recently Jim Collins suggested, “Good is the enemy of great." I was reminded of those admonitions as I began to read Excellence Wins. With the assistance of Dean Merrill, Horst Schulze shares the most valuable business lessons he has learned thus far during one of the most interesting careers I have as yet encountered. Born and raised in a German village that had neither a hotel nor a restaurant, he eventually became one of the most highly admired world leaders in the hospitality industry. He arrived in the United States in 1964, working in the HIlton organization, then spent nine years working for Hyatt as a local manager, as a regional vice president, and then as a corporate vice president), before joining the co-founders of Ritz-Carlton in 1983. He helped to grow it from zero luxury hotels to fifty-five in eleven countries.Schulze includes hundreds of anecdotes that illustrate an observation -- "God is in the details" -- attributed to a number of different people, most notably to architect Ludwig Mies van der Rohe (1886–1969). An earlier form, "Le bon Dieu est dans le détail" ("the good God is in the detail") is generally attributed to Gustave Flaubert (1821–1880). The details that Schulze cites have a secular rather than a religious significance. They serve as examples of ladies and gentlemen throughout the Ritz-Carlton organization serving the guests, other ladies and gentlemen, who are entrusted to their care.Long ago, Caesar Ritz said that he and his associates were committed to providing superior service to hotel guests that is "invisible." That is only possible when rigorous attention is paid to the details. It all begins with the process of creating great employees: "first, [begin italics] selection [end italics]; next, inspiring [begin italics] orientation [end italics]; then, initial [begin italics] teaching [end italics] of specific job functions; finally, [begin italics] sustaining [end italics] what has been taught." In order to strengthen this process, Schulze wrote 24 "Service Standards" (see pages 121-127) and every day before each of the three staff shifts begins, the leader "reads one standard, makes comments about what it means, and maybe tells a story or reads a relevant customer comment to show the standard in action."I am deeply grateful to Horst Schulze for sharing this account of his personal growth and professional development. As he would be among the first to point out, an organization is only as great as its people, at all levels and in all areas of the given enterprise. That is the platinum standard of hospitality that Ritz-Carlton has set and continues to attain. Bravo!
Recommended without reservation. As good a book on service and leadership as you'll find. Fast read, entertaining, illuminating and touching.
Anyone who reads this book and truly applies its lessons will undoubtedly be successful in their business.
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Free Ebook The Hardness Factor (TM): How to Achieve Your Best Health and Sexual Fitness at Any Age, by Gerald Secor Couzens
Free Ebook The Hardness Factor (TM): How to Achieve Your Best Health and Sexual Fitness at Any Age, by Gerald Secor Couzens
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The Hardness Factor (TM): How to Achieve Your Best Health and Sexual Fitness at Any Age, by Gerald Secor Couzens
Free Ebook The Hardness Factor (TM): How to Achieve Your Best Health and Sexual Fitness at Any Age, by Gerald Secor Couzens
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Review
“There’s no doubt about it: Dr. Lamm knows erections.” (Maxim)“Dr. Lamm can take on any subject. And, the harder, the better.” (Joy Behar, THE VIEW co-host)
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About the Author
Steven Lamm, M.D., who has appeared as the house doctor on The View, is a practicing internist and faculty member at the NYU Medical Center. He lives in New York City.
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Product details
Paperback: 384 pages
Publisher: Harper Perennial; Reprint edition (June 26, 2007)
Language: English
ISBN-10: 0061235202
ISBN-13: 978-0061235207
Product Dimensions:
7.4 x 1 x 9.1 inches
Shipping Weight: 1.5 pounds (View shipping rates and policies)
Average Customer Review:
4.0 out of 5 stars
67 customer reviews
Amazon Best Sellers Rank:
#432,904 in Books (See Top 100 in Books)
Having problems are we? Not as young in the morning as we used to be? A slight tendency to avoid getting too intimate because you just don't know if it's going to work for you the way it did when you were twenty? You're not alone - although I certainly thought I was for a while there and it's not something we talk about, is it? To anyone! We just quietly fade away... That affects us. We lose self confidence, our mental image changes, we start to feel old.Now you don't need to talk to anyone. Just read this book. Oh, it won't cure you from a simple reading of it, you do actually need to take some action and buy two supplements, which I've reviewed elsewhere and the names of which you can discover this book.Steven Lamm lays out in a very readable form the results of many years of working with patients on this problem. He provides no-name case studies of individuals both before and after using his programme. Are they true? He says they are. I had no idea when I read the book but they certainly increased its readability. Now, having followed the programme, I would say they are definitely true.He lays out a six week light exercise programme, with specific exercises and repetitions. All of this is linked back to the early part of the book in which he explains the underlying thinking and experience that led him to develop the protocols. He also lays out the reasons that the two supplement work, what they are and how to take them. None of this is difficult.The book will, for most of you, completely change your understanding of how everything works for you down there and why it may not be working so well any more. It certainly clarified things for me and showed me the possibility of avoiding chemical crutches such as Cialis or Viagra, in favour of getting my body to work better naturally.Buy it. Read it. Apply yourself to it. Based on my own experience I'd be surprised if, six weeks from now, you and your partner aren't on much better terms.
A very good book on male sexual health overall. Don't get distracted by the title. Although the recommendations from the author will positively effect your hardness that really isn't the essense. The author simply uses hardness as a measure of overall male health. He is really getting at being healthy period. His point is that lifestyle choices do effect health in significant amd measureable ways. Eat properly, manage stress, get regular exercise and supplement prudently and you can reap the benefits of beter health......and yes, better hardness.
I would not usually say this, but, this book changed my life. I have followed Dr. Lamm's recommendations, particularly around the supplements and exercise, and I can tell you that my body is reacting differently. I have not felt like this since I was a teenager and I am 53 years old! Seriously, I feel so different and my body is responding in a way I responded as a 17 year old. I mean, it is significantly different. Middle age men need to read this book.
If you've been a junk food addict, know only about vitamin beer, and your definition of exercise is video games then you'll gain something out of this book.I'll summarize the whole book in one paragraph:You have to do aerobic (walk a lot), strength, and stretch exercises. You have to watch your diet, stress level, and sleep level. You have to keep taking the following supplements: Pycnogenol, L-Arginine, Horny Goat Weed, Vitamin C&E, Red wine extract/grape seed extract, Fish Oil, and finally, Niacin if you have cholesterol problem. Also you may want try drugs that are supposed to cure ED* (see warning below). Basically, if you put an effort to keep yourself healthy, your body will keep supplying you standing power. That's it. Well in addition to several anecdotes, and jokes.*Read the financial disclaimer on the about author page and you'll understand why he's pushing synthetic medications for ED. He got paid to do it, but honest enough to admit it to careful readers.I didn't gain anything from this book because I'm well verse with health issues, but if you don't know anything about ED, then you'll improve your ED problem if you follow this book through for the 6 week period.
This is an excellent guide and easy to follow program to improve erectile performance based on good diet, easy daily exercise and targeted supplements which was written in 2005 by an MD practicing in the field sexual medicine. Plenty of case studies to illustrate the messages as well as some humorous cartoons and quotes. Sadly, the associated website thehardnessfactor.com is no longer maintained and thus some of the detail stored there (such as a listing of Rx medication with negative impact on erectile functionality) is not available to today's reader. For this reason I award 4 stars and not 5.
The segments I read were well written and very interesting. But my husband won't read it. Guess the old adage you can lead a horse to water but you can't make him drink applies here. Without motivation the best advice in the world won't work.
A must read for men period. All ages, all health concerns, any fitness level. I chose to read because of diabetic concerns and ED. I am learning more about being a man and taking care of MYSELF than ever before. Every thing from diet, nutrients, exercise, supplements, and mental health are covered in this book. Dr. Steven Lamm is the real deal! Google him and find out why for yourself. Afterwards buy the book. You will not put it down!
A healthy way to avoid getting ED & Turning it around if you do have ED
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PDF Ebook , by Anna Hackett
PDF Ebook , by Anna Hackett
Improving the life capability as well as high quality will make you feel far better and also to get it, it's at some time difficult. However, by analysis, it can be among the clever means to conquer it. That's' what constantly believe to see exactly how specific book as , By Anna Hackett can step forward making your life much better. When you have different thing to keep in mind or discover, you could discover other book title in this website, also.
, by Anna Hackett
PDF Ebook , by Anna Hackett
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File Size: 5233 KB
Print Length: 225 pages
Simultaneous Device Usage: Unlimited
Publication Date: December 9, 2018
Sold by: Amazon Digital Services LLC
Language: English
ASIN: B07L8KLQH2
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This is the first book in Anna Hackett’s exciting new sci-fi action adventure series Eon Warriors. I have to say that initially I had a few reservations, because the background of this book – insectoid aliens attacking earth and another alien, but humanoid species reluctantly coming to the rescue because the top commander of the alien warriors has fallen in love with a human female – sounded awfully like Anna Carven’s Dark Planet Warriors, down to the symbiont life form that protects those warriors and lets them form a black impenetrable armor.I think the biggest difference is the characterization of the main female protagonist, who is a kick-ass warrior in her own right. Through no fault of her own she has been sidelined by her own military commanders for political reasons (this also has a familiar ring) and is even serving a prison sentence. That’s when she is given the chance to rehabilitate herself; all she has to do is to abduct the commander of the Eon Warriors and bring him to help defend earth from the alien insect infestation. Although our protagonist Eve is aware that this is a suicide mission she agrees to undertake it, not only to save earth, but also her two sisters, who have been agitating on her behalf. Against all expectations she succeeds in abducting Commander Davion, but they crash on an inhospitable planet where they have to rely on each other for survival…I like how strong Anna’s heroine is and that she doesn’t have to rely on her man to save her, but is the one doing the saving. The story is fast-paced and exciting, with lots of great action sequences, interspersed with steamy hot scenes with another type of action.The ending felt a little sudden, but at the same time it set up the next story in the series nicely by introducing the two protagonists, one of whom is Eve’s sister Lara, who was pressured into a mission of her own in order to “save†Eve. I can’t wait to get my hands on her story.4+ stars, mostly because I find some of the specific ideas uncomfortably close to those of Anna Carven’s series…
Edge of Eon was non-stop and filled with Anna Hackett's classic action, sexy romance, and tough heroes and heroines. I quickly read this in one sitting and enjoyed following our characters as they battle the elements on the crazy Eon-made Hunter7. With dangerous animals, plants, and a shifting biome structure, Hunter7 is designed to test the strongest of the Eon Warriors. On top of that, Eve and Davion are also being hunted by the evil Kantos insect aliens. Like I said, non-stop.When it comes to badass heroines, Hackett always does it best, and I loved Eve. She's loyal and tough and she gives her all to complete a mission. After she's wrongfully imprisoned for her Captain's mistakes, Eve finds herself being blackmailed into saving Earth. Of course, she has no problem stopping the destruction of her planet but she doesn't expect to make it off the Eon warship alive. But Eve is pretty smart and she finds a way. Once she's met the War Commander Davion though she's shocked to realize how attracted she is to him.Davion himself is also intrigued by this Terran woman who seems different then what he was expecting. As our hero, Davion was great; he's protective of Eve but as a warrior he respects her skills and loves her strength. While the Eon have kept themselves separate from Earth since their first encounter, Davion never hesitates to stand by Eve's side.I did feel like Eve and Davion gave into their attraction pretty fast but it's all wrapped up in the adrenaline of running for their lives. There is a fated mates thread in this story but I liked that Eve and Davion fell for each other before they ever realized they were mates. There were hints that their connection was deeper than just lust but they were allowed to explore each other before the greater meaning came to light.I look forward to more in this series, especially after the last chapter which introduced our next couple.
New series from Anna Hackett, Eon Warriors, begins with Edge of Eon. Eve Traynor is a Sub-Captain of the Space Corps incarcerated in Citadel Prison, an off Earth military prison. Convicted of crimes actually committed by her superior, the son of an admiral; mama's boy couldn't have his and his mother's careers blemished by his ineptitude. Eve's is the sacrificed career. She is given a mission to kidnap a War Commander of the Eon Empire, to try to force the Eon to come to the defence of Earth from an invading bug like alien, the Kantos. It's a suicide mission. If the War Commander doesn't kill her the Kantos will. Now she is the sacrificial lamb.War Commander Davion Thann-Eon is the greatest warrior in the Eon Empire and commander of the Desteron. On patrol the Desteron observe the Kantos attacking a Terran ship and because the ship is outside Eon space they do not interfere. Davion is scheduled to take a week long vacation on Hunter 7, his first vacation in in years. Davion is preparing to leave ship when Eve sets her kidnap plan into action.
It's refreshing to have the tables turned for once. In this instance Sub-Captain Eve Traynor is blackmailed into abducting War Commander Davion Thann-Eon. The best Warrior from a race of Warriors. And as they say, the bigger they are the harder they fall! I loved this first book in a new series which is great, but even better Space Command is hedging their bets and also blackmailed her two sisters to force the warriors to help save Earth against the invading aliens. So yay, next two books! This series is consistent with Anna's other series with an excellent plot, characters, action, suspense and romance. I really loved the world building in this one, if you don't like the weather just wait around a few hours! These new Aliens are so arrogant in their total belief in their superiority. Ha! They haven't come up against Earth women yet. Again, the bigger they are... Even though I get the ARC'S for Anna's books I always buy them on release day so that I have them for my permanent collection. Do yourself a favor and get this book to start this series. Enjoy! 💚💜💛💙
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